Shipments and returns


We accept orders 24 hours daily. Orders made at will be processed and shipped to carrier within 1–2 business days, package will arrive at destination 1-3 Business days later for Jakarta, Bogor, Depok, Tangerang, Bekasi, and 3-7 Business Days later for other regions. All orders placed on Saturday and Sunday (including national holiday) will be processed on the next business day after receipt of payment. Please keep in mind that during the holidays, this time may vary.

Packages are shipped via Carrier with tracking and drop-off with signature. Please make sure that your place is occupied or your package will be hold and delivered back to Carrier's warehouse.

We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile object

Rollover Reaction Cosmetics does not responsible for any miss-placed package caused by incorrect given address, please make sure your order's information before shipment. For shipping address to office building, kindly consider with our shipping duration and policy so it will not arrive on Saturday or Sunday. We do not responsible for any claim to these matters.

Rollover Reaction currently unable to accept orders and shipment to other countries outside Indonesia. We apologize for any inconvinience.